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--- en:firewallconfiguration [2021/01/28 17:29]
admin [First fix attempt that should be performed]
+++ en:firewallconfiguration [2023/10/18 21:54] (current)
admin [First fix attempt that should be performed]
@@ Line 11: / Line 11: @@
 </WRAP>
-You'll have to change URL from, for example, http://screenv2.zebrix.net to https://screenv2.zebrix.net
+  * On a SAMSUNG screen, you must change URL from, for example, http://screen.zebrix.net to https://screenv2.zebrix.net. [[en:changement_url_tizen|Here is how you can change the URL on a SAMSUNG screen]]
+  * On a zebrix player, you must open the configuration tool and select https instead http in the "protocol" section. [[en:changement_url_nuc|Here is how to open the configuration tool on a zebrix player]]
-  * [[en:changement_url_tizen|Here is how you can change the URL on a SAMSUNG screen]]
+By experience, this problem has often been reported with **PROXIMUS (Belgium)** et **TELENET (Belgium)** ISPs. We were not able to understand the root cause of this issue, we don't know if the problem is related to these ISP networks or to the Modem/Router/firewall offered by these ISPs.
-  * [[en:changement_url_nuc|Here is how you can change the URL on a zebrix player]]
 ===== Firewalls known to be concerned by this problem + solutions =====
@@ Line 37: / Line 37: @@
 The problem on stonesoft firewall can easily be fixed by turning off the **"Deep Inspection"** and switching the **"Connection tracking mode"** to **"Loose"**
 {{ public_media:stonesoftexample.jpg?nolink |}}
-==== With certain Proximus routers ====
-Switching the connection of screens to https instead of http fixes the problem.
 ==== Bluecoat Proxy / Firewall ====
 It has been noticed that bluecoat proxy antivirus module regularly close the channel to do its scanning job. If turning off the antivirus is not an option for you, consider to switch the connection of screens to https instead of http fixes the problem.