Differences
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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en:patch_poweroff [2025/06/10 14:58] admin [Yes, but how can I fix the problem if the device turns off as soon as I power it on?] |
en:patch_poweroff [2025/06/10 15:01] (current) admin [Is my player concerned?] |
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| ===== Is my player concerned? ===== | ===== Is my player concerned? ===== | ||
| All players sold since March 2025 requires, at least, the firmware version **23.04-04+do**. | All players sold since March 2025 requires, at least, the firmware version **23.04-04+do**. | ||
| - | A small amount of devices has been sold without this version and may be concerned by the "power off" problem. | + | A small number of devices has been sold without this version and may be concerned by the "power off" problem. |
| If your player have a serial starting by K1963Q and use the firmware **23.04-04** instead of **23.04-04+do** or superior, then you need to install the patch. | If your player have a serial starting by K1963Q and use the firmware **23.04-04** instead of **23.04-04+do** or superior, then you need to install the patch. | ||
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| - Once the player is displaying the static page successfully, **install the **disabled-poweroff.zeb**** package from the CMS. Installation is quick (less than 30 seconds). This can be done by clicking to the gear icon (Hardware tools) on the concerned player in the “Screens section” and from the “firmware tab”. | - Once the player is displaying the static page successfully, **install the **disabled-poweroff.zeb**** package from the CMS. Installation is quick (less than 30 seconds). This can be done by clicking to the gear icon (Hardware tools) on the concerned player in the “Screens section” and from the “firmware tab”. | ||
| - The player will do a final reboot. It's possible that it will shut down instead of rebooting, immediately after installing the package, due to the bug in question. If this is the case, a final manual power ON should be performed. | - The player will do a final reboot. It's possible that it will shut down instead of rebooting, immediately after installing the package, due to the bug in question. If this is the case, a final manual power ON should be performed. | ||
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| - Problem solved, there is a **+do** appended to the firmware version. | - Problem solved, there is a **+do** appended to the firmware version. | ||
