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en:sony_displays_activation_on_zebrix [2025/10/02 11:33] admin [Step 1: Network connection, firmware version check and retrieving the MAC address] |
en:sony_displays_activation_on_zebrix [2025/10/03 12:19] (current) admin [Configure a SONY screen for zebrix signage] |
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====== Configure a SONY screen for zebrix signage ====== | ====== Configure a SONY screen for zebrix signage ====== | ||
+ | {{:public_media:sony_logo.png|}} | ||
===== Step 1: Network connection, firmware version check and retrieving the MAC address ===== | ===== Step 1: Network connection, firmware version check and retrieving the MAC address ===== | ||
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* Proceed with the screen firmware update: | * Proceed with the screen firmware update: | ||
- Press the **Help** button on the remote control | - Press the **Help** button on the remote control | ||
- | - Go to **System software update** | + | - Go to **System software update** |
- | - Click on **Software update** | + | - Click on **Software update** |
- Let the screen complete the update, restart if necessary. | - Let the screen complete the update, restart if necessary. | ||
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===== Step 2: Communicate the MAC address to zebrix support ===== | ===== Step 2: Communicate the MAC address to zebrix support ===== | ||
- | - Send the screen's MAC address to zebrix support (support@zebrix.net) | + | - Send the screen's MAC address to zebrix support (support@zebrix.net) |
- Zebrix support will link a configuration to the screen on the SONY cloud in order to enable remote provisioning. | - Zebrix support will link a configuration to the screen on the SONY cloud in order to enable remote provisioning. | ||
===== Step 3: After confirmation from zebrix support: perform a factory reset ===== | ===== Step 3: After confirmation from zebrix support: perform a factory reset ===== | ||
- | - Only once zebrix support has confirmed that you can proceed, please perform a "Factory Data Reset" on the screen. To do so: | + | Only once zebrix support has confirmed that you can proceed, please perform a "Factory Data Reset" on the screen. To do so: |
- | - Go to **Settings > System > About > Reset** | + | |
- | - Click on **Factory Data Reset** | + | - Go to **Settings > System > About > Reset** |
- | - The screen will restart. | + | - Click on **Factory Data Reset** |
- | - Once the welcome screen is displayed (with the language selection), **do nothing**. The screen will automatically download its configuration from the SONY cloud and install the zebrix application. | + | - The screen will restart. |
- | - When a QR CODE and a 6-digit code appear, please send them to **zebrix support** to finalize the activation of your screen in your zebrix account. </WRAP> | + | - Once the welcome screen is displayed (with the language selection), **do nothing**. The screen will automatically download its configuration from the SONY cloud and install the zebrix application. |
+ | - When a QR CODE and a 6-digit code appear, please send them to **zebrix support** to finalize the activation of your screen in your zebrix account. | ||
===== Step 4: Activation of the zebrix license ===== | ===== Step 4: Activation of the zebrix license ===== | ||
- | - The zebrix activation page will appear, with the screen’s MAC address already filled in | + | - The zebrix activation page will appear, with the screen’s MAC address already filled in |
- | - Please proceed with the license activation in your zebrix account or contact your zebrix reseller / integrator. | + | - Please proceed with the license activation in your zebrix account or contact your zebrix reseller / integrator. |
- In case of any issues, you can also contact the zebrix activation service (activation@zebrix.net) | - In case of any issues, you can also contact the zebrix activation service (activation@zebrix.net) | ||