Configure a SONY screen for zebrix signage

  • Make sure the screen is properly connected to the internet:
    The screen must be connected to the network via an ethernet cable for activation.
  • Retrieve the Mac Address: Press the HELP button on the remote control, then go to Network Status and Diagnostics, and write down the Mac Address.
  • Proceed with the screen firmware update:
    1. Press the Help button on the remote control
    2. Go to System software update
    3. Click on Software update
    4. Let the screen complete the update, restart if necessary.
  • Send the screen's MAC address to zebrix support (support@zebrix.net)
  • Zebrix support will link a configuration to the screen on the SONY cloud in order to enable remote provisioning.

Only once zebrix support has confirmed that you can proceed, please perform a “Factory Data Reset” on the screen. To do so:

  1. Go to Settings > System > About > Reset
  2. Click on Factory Data Reset
  3. The screen will restart.
  4. Once the welcome screen is displayed (with the language selection), do nothing. The screen will automatically download its configuration from the SONY cloud and install the zebrix application.
  5. When a QR CODE and a 6-digit code appear, please send them to zebrix support to finalize the activation of your screen in your zebrix account.
  • The zebrix activation page will appear, with the screen’s MAC address already filled in
  • Please proceed with the license activation in your zebrix account or contact your zebrix reseller / integrator.
  • In case of any issues, you can also contact the zebrix activation service (activation@zebrix.net)