Configure a SONY screen for zebrix signage

  • Make sure the screen is properly connected to the internet:
    The screen must be connected to the network via an ethernet cable for activation.
  • Retrieve the Mac Address: Press the HELP button on the remote control, then go to Network Status and Diagnostics, and write down the Mac Address.
  • Proceed with the screen firmware update:
    1. Press the Help button on the remote control
    2. Go to System software update
    3. Click on Software update
    4. Let the screen complete the update, restart if necessary.
  • Send the screen's MAC address to zebrix support (support@zebrix.net)
    1. Zebrix support will link a configuration to the screen on the SONY cloud in order to enable remote provisioning.
  • Only once zebrix support has confirmed that you can proceed, please perform a “Factory Data Reset” on the screen. To do so:
    1. Go to Settings > System > About > Reset
      - Click on **Factory Data Reset**  
      - The screen will restart.  
      - Once the welcome screen is displayed (with the language selection), **do nothing**. The screen will automatically download its configuration from the SONY cloud and install the zebrix application.  
      - When a QR CODE and a 6-digit code appear, please send them to **zebrix support** to finalize the activation of your screen in your zebrix account. </WRAP>
  • The zebrix activation page will appear, with the screen’s MAC address already filled in
    1. Please proceed with the license activation in your zebrix account or contact your zebrix reseller / integrator.
      - In case of any issues, you can also contact the zebrix activation service (activation@zebrix.net)