zebrix allows you to integrate an existing website into your pages. However, the functionality of this feature is dependdent on a variety of factors outside Zebrix, over which has no control. Zebrix just displays the content or not, depending on the parameters of the Web site.

This guide lists a bunch of the most common problems our users have and possible solutions to these problems.

- The site I'm trying to view does not appear in the Page Editor or in the Page Preview, but works on the screen

The zebrix CMS is secured by the HTTPS protocol, it limits the possibilities that your password or other private information can be intercepted by a malicious person.

When you try to display a non-secure website (whose address starts with http: and not http s : ), your internet browser forbids this “non-secure” site displays in the secure page editor because of its security policy. (All internet browsers work this way).

You can therefore preview in the page editor your sites only if they are in https. However, this should not be a problem on your screens, which are connected to http (the default).

- The site i integrated in a page is not displayed, neither in the zebrix interface nor on the screens

Some sites forbid to be integrated into another site. This option is set by the developer or administrator of the website you are trying to integrate.

This prohibition is defined by the HTTP header (header) “X-Frame-Options: SAMEORIGIN” or “Content-Security-Policy” sent by the web server. It is not possible to embed in a web area a web page that is blocked by this option unless you can edit / change this setting.

While the X-Frame-Options is almost considered as deprecated by most recent webbrowser, the Content-Security-Policy needs to be adjusted like following:

Content-Security-Policy: frame-ancestors https://screen.zebrix.net/ https://cms.zebrix.net/ https://cmsv2.zebrix.net/;

- The site I want to embed in my page displays ads or messages in the foreground, how can we make them disappear ?

Unfortunately, when you integrate a website in a web area, you are dependent on the content imposed by this website.

- The SAMSUNG screen freezes on the page that integrates the website I chose to display or, worse yet, it crashes or restarts

Unfortunately, we can not guarantee the proper functioning of a screen on which you integrate third-party web content that uses HTML, CSS, Javascript, Flash or other code that is not supported by the screen

But for some cases, if you're using a NUC, the firmware version could be the cause, is so, please contact our support : support.ds@manganelli.com